Shipping / Returns
Some items will ship Free while others Shipping Costs you pay are determined by the products size & weight. You have the option to choose between USPS or FedEx's various delivery offerings.
* All orders received by 1:00 Central will go out that day except Saturday, Sunday & Monday.
RETURNS / EXCHANGES / REFUNDS
All product's get a 60-Day money back guarantee, no hassle return policy. We want you to be 100% satisfied with your order. If it isn’t right, let us know immediately & we will work on a solution.
Easy Return, Exchange or Refund Steps
1. Contact Us with your name & order details.
2. Mail unwanted item or will send you return shipping label for defective items.
3. A full refund will be issued upon receipt of the returned product.
Thank you! The NTX BBQ Team ( Michael, Baleigh & Leo)